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  • Events Marketing

Our new event tool is live, and the legacy event tool will be finally retiring after March 31, 2024. Check out this FAQ for common questions regarding the legacy tool's retirement, and where the two systems compare in functionality.

 

This FAQ also provides links to our more detailed guides and tutorials for the event tool - providing an excellent starting point for both experienced event planners and newcomers alike.

Views: 3441
Replies: 0
  • Authentication

Starting February 2024, both Google and Yahoo are implementing new guidelines for bulk email senders to protect against spam, fraud and phishing. These changes may impact your deliverability.

 

The good news? You’ve got an expert in deliverability and authentication on your side. We’re working behind the scenes so your emails continue to be delivered, but some account elements - like self-authentication - will need to be setup manually. Check out the resources in this FAQ to help answer any questions you might have, and the next steps you can take to ensure delivery.

Views: 12014
Replies: 0
  • My Account

Did you have a website you built in the former Website Builder integration? If so, that system has migrated over to Web.com. If you can't find the original email sent in September 2023 of the migration, make sure to check here for more info!

Views: 4037
Replies: 0
  • SMS Marketing

SMS Marketing has arrived! I'm excited, you're excited, we're all excited! We wanted to call out a few things that should be kept in mind before, and during, the registration process... and beyond!

 
Views: 9116
Replies: 0
  • Contact Management

The Update Profile link in the email footer is a great tool to inform your audience of the opportunity to self-select how and when they want to engage with your campaigns.

Views: 1442
Replies: 0
  • My Account

Should you try and manage multiple businesses on a single Constant Contact account? Here are some things to consider before you do - and one great solution!

Views: 2757
Replies: 0
  • E-Mail Marketing
  • Event Marketing
  • Landing Pages

Constant Contact has a few different options where calendar links can be used. Learn about the different options to find out what's best for you.

Views: 7768
Replies: 0
  • email marketing
  • Emails

You made a mistake in your email. Maybe the wrong link was put in. Or there needed to be a date change. This brings about the question: "How can I edit my sent email?"

Views: 129510
Replies: 0

The last thing Constant Contact wants is to interrupt your workflow, so let’s consider some ways to avoid, or at least resolve, these types of issues.

Views: 26481
Replies: 0
  • Contact Management
  • Contacts Report
  • Managing Contacts

Keeping your contact lists clean and up to date is a great way to improve your deliverability rate and also your open rate. One way that we recommend doing this is to look at the bounces for each campaign that you send out.

Views: 10134
Replies: 0
  • Contact Management
  • email marketing

Knowing the cause and reasons behind bounces can help you as a marketer to ensure you are mailing to the cleanest, most engaged list that you can.

Views: 7090
Replies: 0

When it comes to any business or organization, accounting and billing are top priorities. Especially these days, carefully managing your budget is key to success. For this reason, we wanted to make sure that visitors to the Community are provided an easily noticeable guide to our relevant Billing articles. Additionally, we want to make sure some frequently asked questions regarding Billing are addressed with some more detail.

Views: 37377
Replies: 0
  • Authentication
  • My Account

We’ve recently made some major updates to account security with the release of Multi-Factor Authentication (MFA) as a requirement. With any change, there can be an adjustment period to get used to how it works. We wanted to make a post that contains answers to some common questions.

Views: 9073
Replies: 0
  • My Account

This article covers some of the basics with Account Reviews. We’re going to address some of the most commonly asked questions, and hopefully make the review process more easily understood overall.

Views: 8905
Replies: 0
  • Contact Management
  • Email Creation
  • segmentation

You want to send emails to your audience where no two recipients receive the same exact email. It is easier said than done, but let’s see how we can make it easier.

 

Views: 1726
Replies: 0
  • canva
  • Library
  • Social Media

You just took the best photo or created the best graphic and you excitedly rush to Constant Contact and attempt to upload the file. Alas, the system won’t allow you to upload the file because the file size is greater than 5 megabytes (MB). Now what do you do?

Views: 2602
Replies: 0
  • E-Mail Marketing
  • Event
  • Event Marketing
  • Facebook
  • facebook marketing
  • Social Media
  • Social Media Marketing

Learn how an Events user can have their event recipients and promoters share the event page directly to their personal Facebooks. 

 
Views: 5529
Replies: 0
  • Contact Management

At this time there isn’t a way to edit multiple contacts at once in Constant Contact, but fear not here are some options to consider to make the process easier. 

Views: 3890
Replies: 0
About FAQs
Everything you need to know about some of the most frequently asked questions on the Community, all in one place. Save time and get an answer fast.

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