See this quick video of the problem I am running into: https://www.loom.com/share/3fada61b8c09471ea375dcb0250ea1dc.
and the event is titled "Grow with Mental Health Gala - April 28, 2022."
Hello @ColleenMerlo. Thank you so much for reaching out and providing a video! That was really helpful for troubleshooting. I am going to delete the link and some text in your post since you mention some account information in them but we have it saved on our end in case we need it again.
I see in the video and in the preview that your divider is missing. It appears the default theme you chose for the landing page is missing the code needed to display the divider. I went into each divider block and edited the HTML to include the following code:
<div style="background:#1A1A1A; border-bottom:1px solid #fffff; margin: 18px auto; height:1px;"></div>
This put in a divider and it should appear on your landing page now. You can make edits to the code as needed. If you make a future event, you can use the code provided in the divider blocks or choose another theme besides the default that is given when the event is created.
How do I access the code? And from what you are saying, I will need to do this anytime I use the default theme? Why can't you folks just fix the theme so the divider really inserts a horizontal line?
When editing the landing page's sections, you can add HTML coding via the HTML button on the pop-up menu. This is a workaround for you until the devs either update that theme, or until they roll out a newer event system.
"Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - WillSee Article
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - CaitlinSee Article
"Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - NickSee Article