Hello @MOMGA11 ,
Try switching to JPG/PNG, then switching back to PDF. If it continues to have issues displaying or downloading, make sure your adobe is up-to-date. Beyond that, I'd advise performing connectivity troubleshooting, or calling our general support for further assistance.
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article