Error message on scheduling page 4/14

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GLTW
Regular Participant

There is no option to choose which group (s) to send the email. Also, when I click "Schedule" I get an error to correct the problem, but nothing stands out as a problem.

1 ACCEPTED SOLUTION
William_A
Moderator

Hello everyone, the engineers have stated the issue should be resolved by now. If you're still seeing the red banner and lack of contact list selection, please create a new thread so we can track separately and investigate further. Thank you for your patience while our engineers resolved this.


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William A
Community & Social Media Support

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24 REPLIES 24
HollyJ9
Participant

I talked to support and they are dealing with an outage. All accounts are affected. I was told it should be working again soon.

CornerstoneSolutionsLLC
Occasional Participant

I'm creating a campaign, but it never allows me to add a contact list.  Then when I try to send, it shows error as though I don't have a subject line, but I do.  Is the site not working right now?  Is there an upgrade or change in process I'm missing?

CornerstoneSolutionsLLC
Occasional Participant

customer service said it was a site wide problem that should be fixed soon

 

William_A
Moderator

Hello everyone, the engineers have stated the issue should be resolved by now. If you're still seeing the red banner and lack of contact list selection, please create a new thread so we can track separately and investigate further. Thank you for your patience while our engineers resolved this.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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