How to creat a new contact list from an existing one and have the unsubscribes apply independently?

JerryJ578
Participant

I want to create a new contact list (with a new name and for a new purpose) by copying a current one.

Then, when a recipient unsubscribes from either list, the unsubscribe does not apply to the other list.

Is this doable?

If so, how?

Thank you!

1 REPLY 1
Amanda_G
Employee

Hi @JerryJ578 , 

 

To copy a contact list, you'd need to follow these steps:

 

  1. Check the box next to the contact list you wanted to copy
  2. Click the "Actions" dropdown at the top of the page
  3. Select "Merge" 
  4. Click the dropdown, and select "Create a new list"
  5. Enter the name of the new list, and click "Save", and then "Merge"

That will copy the contacts on the existing list into a new list. From there, you would need to make sure both lists are present on your Update Profile form, so your contacts will be given the option of which one they want to opt out of. Here is a guide on how to edit your update profile form. 


Amanda G.
Community & Social Care
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