Hyperlink changes color to blue

[JessicaC9]

Good Morning, I've been having problems with the hyperlinks showing up as blue in my test sends and actual email sends. I want it to be our branded green, which I have applied in CC. Does anyone else have this issue? And it's not every link, just some of them. Thanks!

[William_A]

Hello @JessicaC9 ,

When I test send your emails, the hyperlinked text in them appears as it does in the preview without changing its formatting.

It's likely that the email program you're test sending to is set to force all hyperlinks to display a certain way. Email programs and network security with this setting typically do this as a security measure, since phishing emails and the like have been known to hide bad links by making them have the same formatting as the rest of the default text, or to have an email's entire body of text be one giant link.

[JessicaC9]

I don't believe that's it. If it was the email agent, wouldn't it do it for ALL links? Why only some are changing to blue and others keeping the custom color I assigned in CC? And this just started happening recently.  In the screenshot below, the name was part of a boiler template that we had established, we copied from and just updated the name, but the green color appeared. Whereas the fresh content has been delivered as blue links.  I'd prefer to use the branded colors, if not, I'll have to adopt the blue, for consistency. But that's not ideal. Please let me know your thoughts. 

[William_A]

You can try wholly recreating the block - adding a new text block, re-typing or pasting without formatting for the content, then deleting the old block - to see if that will alleviate the issue. However, as I was unable to recreate the described issue in any email program I tested in, it would indicate a more localized setting or issue within the receiving program.