Hello @ElizabethV079 ,
Do you know if the contacts showing in this status were already entered in as such via Event registrations? Or is there an existing field/column in your file that's listing their permission status?
It may be worth reaching out to our Review team to see if there's some kind of hold on those contacts specifically, or if there's some compliance / permissions element in your account that might be affecting these uploads. They'd also be best equipped to assist with mass-editing a bunch of contacts' permission statuses.
Hi, it does appear they were previously entered as Event registrations for some reason (prior to my time with this organization). Is there a way to change that, or is the best course of action to reach out to the Review Team?
If that's the case, then it'd be best to reach out to the Review team for further assistance. Otherwise, the only other options would be to have them agree to newsletters as part of registering for an event (setup in Basics), or explicitly sign up using one of your sign up forms (landing page, inline, etc.)
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