PDF upload not showing images ?

user6217507
Participant
0 Votes
Hi there, wondering if someone can help me out here.. i'm trying to upload a PDF, it was 5.2MB, but too large, so we've had it compacted, but wondering if too much to 551kb ? Everything has downloaded fine, just not the images. Hoping to receive some help shortly Thanks Julia Dunn France
Top Answer
Caitlin_M
Administrator

Hi @user6217507. Thanks for reaching out. I brought this over to our advanced support team and they're going to take a closer look for you to see why that original PDF did not import images. They'll reach out to the contact email on the account. 


1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @user6217507. Thanks for reaching out. I brought this over to our advanced support team and they're going to take a closer look for you to see why that original PDF did not import images. They'll reach out to the contact email on the account. 

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Caitlin M.
Community Manager