What if the unsubscribed contact you are trying to resubscribe and add back does not appear on the unsubscribed list? Is there a work-around?
Hello @iRun4LifePA ,
You can re-add the contact to your dashboard via a simple import method such as adding singularly or via file, then you can go through the resubscription process. However the easiest method for a contact to resubscribe to you would be for them to go through one of your sign up forms.
If they’re unable to get signed back up through a sign up form or through the resub email, you can request our Review team do a manual override of the unsubscription. You’ll need to get an email directly from the contact explicitly stating they want to be resubscribed. Then you’ll need to call into the Review team, and follow their processes from there.
Since there are a number of legal and Compliance-related elements to unsubscribing and resubscribing, we have to make sure one of these three processes is followed.
You can create a contact with this address, but you will not be able to add it to lists or send emails.
Yes you can proceed. That's just the warning since the contact info you're providing was detected as being unsubscribed from you.
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