can not see images once I loaded them into library

[WSM6050]

Once I've loaded images into my library CH5 at Winston Salem Montessori I try to select images into my document and they are not there. I've tried and tried 5 times and nothing.

[Zoe_H]

Hello @WSM6050,

Thank you for reaching out to the Community! Your library may be having a delay in updating with these new pictures. Try logging out of the account and back in, and then they should be there. Thank you! 

[WSM6050]

hello, Thank you for responding.  I did log out to see if it would update and it did not.  I went back to confirm that my library had the images to select for my email and they are there; uploaded correctly as a JPEG photo image from my computer. Although still not able to select it for my email. the whole folder that contains 394 photos is not coming up. Today I only uploaded approx 83 photos.

[Zoe_H · Accepted solution]

Hello @WSM6050,

Folders sometimes do not appear fully under our "images" tab. I recommend selecting an image placeholder and choosing our replace option to go directly to the Library from the editor. You can also search for the images here as well. Thanks!