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multiple openings of the same email

L1294
Participant
‎09-20-2022 03:50 PM
‎09-20-2022 03:50 PM

can you see if a recipient has opened the same email more than once? The only way I can possibly tell is to compare openings vs. unique opening?

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1 REPLY 1
William_A
Moderator
Moderator
‎09-20-2022 04:01 PM
‎09-20-2022 04:01 PM

Hello @L1294 ,

 

You can check for multiple openings based on email, by looking at its unique opens versus all opens. The other option if you're curious about a particular contact's activity is to look at their engagement notes.


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William A
Community & Social Media Support
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