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How do I remove Recaptcha box on website?

All Star

How do I remove Recaptcha box on website?

Hello - I have installed the CC newsletter signup form on my wordpress blog, and it creates a large Recaptcha box on the bottom right of the page (which is all pages, because the signup form is on all pages in the sidebar.) This box is intrusive and unsightly, and I would like to remove it - how can I do that? I created the form within the CC account - I have not used a plugin. I am including a screenshot - thanks. 

Screen Shot 2017-12-17 at 1.29.14 pm.png

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30 REPLIES 30
Moderator

Re: How do I remove Recaptcha box on website?

Hello @ivmmag. Thanks for coming into the Community! It looks like an upper-level of support has already contacted you about this but I wanted to reply here in case another customer had a similar question. The recaptcha box on our sign-up forms is not able to be removed or edited at this time but it is something that we are collecting feedback on. We will send your feedback over to our engineers. Thank you!


Caitlin M.
Community & Social Media Support

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Regular Visitor

Re: How do I remove Recaptcha box on website?

I ALSO FEEL VERY STRONGLY ABOUT WANTING TO REMOVE THE RECAPTCHA ICON. It jumps around, on a small phone it takes up a lot of space, and it is awful looking, destroying the careful visual and color balance of my pages. Frankly I hate it.

 

 doesn't have it, nor do they require Captcha. Maybe we should consider moving our business to .

 

It needs to be gone. Thanks.

 

Peter

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CTCT Employee

Re: How do I remove Recaptcha box on website?

@PeterS09

 

Thank you for reaching out to the Community! We really appreciate your specific feedback on how this feature can be improved. It's great insight for our developers to review as they map out future updates for the product. I have tracked it in your account for them to see. I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas.

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can. 


Taryn Leinweber
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Visitor

Re: How do I remove Recaptcha box on website?

Agreed, a very annoying addition and not strictly necessary to have on page.

 

But easy enough to hide. Just add the following CSS to your stylesheet:

 

.ctct-inline-form .g-recaptcha {
  display: none !important
}

All Star

Re: How do I remove Recaptcha box on website?

Thanks Rob - I already used some similar CSS to get rid if it, but I am interested to know what you mean by it's not strictly necessary to have on the page? I googled around and people were saying it would be illegal to hide the badge - but I can't see why. It's crap we have to worry about this.

Occasional Visitor

Re: How do I remove Recaptcha box on website?

That's the first time I've seen or heard of it being a legal issue to have without a disclaimer badge.

 

CC is the only platform I've encountered with it on, but you're right, we do need to be concerned if there is any legal implication in removing it.

 

Where have you seen this stated out of interest?

All Star

Re: How do I remove Recaptcha box on website?

Thanks Rob - good to hear you haven't heard of this before. I just saw a couple of people say it, on forums or similar, while searching for a way to remove the badge. I've never seen a badge done this way, and lots of websites use recapture - I guess it's because the G-R is hidden until there are 50 sign-ups for the day.

Moderator

Re: How do I remove Recaptcha box on website?

Hi @RobR062 and @ivmmag,

 

Thank you for reaching out to the Community about your sign-up forms.  I can understand the importance of being able to remove the reCaptcha from these forms. I apologize for any inconvenience caused by not being able to do so. Being able to remove this reCaptcha is a feature request that has been passed on to the appropriate teams and tracked in both of your account.


Frankie P.
Community & Social Media Support

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Highlighted
All Star

Re: How do I remove Recaptcha box on website?

How do I unsubscribe from this thread? So I no longer get email notifications about it?

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