@user91602   Thank you for reaching out to the Community! Your first step will be adding the deleted contacts to a new list in your account. The next step is creating a new Autoresponder series with only the emails that you want them to receive (you can copy these from your original Autoresponder).   Once you have the new Autoresponder set up, connect the new list to send to and activate the series. In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@CherylAnneJ   Thank you for reaching out to the Community! I'm sorry to hear your contacts are not receiving the follow up email. We definitely want to take a look into this for you! Please email us at social_support(at)constantcontact(dot)com with your username and a reference to this post and we will investigate further! ... View more

@RichS44   Thank you for reaching out to the Community. That is a great question! The video block does stand on its own, so you will need to add a separate block above it. You can add a Header block or a regular text block to add in your title.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!     ... View more

@GregS874   Thank you for reaching out to the Community! I'm sorry to hear it is taking a significant amount of time to receive your emails. We definitely want to take a look into this for you! Please email us at social_support(at)constantcontact(dot)com with your username, name of the email campaign, and a reference to this post and we will investigate further! ... View more

@user24735   Thank you for reaching out to the Community! You can find our available integrations here. If there is not an available integration for your platform, I would suggest exporting your contacts into an Excel file and uploading the file into your account.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@KathleenA.M   Thank you for reaching out to the Community! I'm sorry you are getting the message at the top of your browser that this page is not secure. Unfortunately this can happen depending on the security program you have downloaded on your computer. If this is a work computer, I would suggest having your IT team check into this for you.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@LisaB6823   Thank you for reaching out to the Community! I'm sorry to hear you are having to refresh your page each time to see your lists. There are a couple things I would recommend to optimize the browser you are working in. The first thing to try is clearing your browsers cache. Once you have your browser's cache cleared, you will want to completely exit out and relaunch.   The second option to try is going into Safe Mode. This will disable any add-ons on your browser that could be causing connection issues. If you are still having issues, I would suggest making sure your browser is up to date. I hope this helps!   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@StevenD826   Thank you for reaching out to the Community! What you are seeing in your account is an automated template that grabs information from your website. If you decide to use the template, you can always change the logo at the top by uploading the correct logo into your Library and adding it to your email template.   We also have a variety of email templates to choose from by starting a new email campaign. In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@jamess7225   Thank you for reaching out to the Community! Our Support center will be open and available tomorrow, and you can view the available hours and contact information here.  ... View more

@MaryB742   Thank you for reaching out to the Community! While we do not have an email support option for our customers, you are more than welcome to post your question here in the Community and we would be happy to assist you. Thank you! ... View more

@MarisaO   Thank you for reaching out to the Community! The round shaped buttons are available, just within certain templates. If you start a new Email and go through the templates available, you will see the round shaped buttons within some of the previews. All the templates have different layouts. It is understandable to want to have the ability to change the shape of the buttons easily, and I will certainly submit your feedback to our developers on your behalf!   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@MichaelK2207   Thank you for reaching out to the Community! At this time, the way you are creating and sending your Autoresponder emails is the correct way. When you create your new Autoresponder, you are able to copy existing emails from past campaigns so you are not having to recreate the email templates as well.   I understand this is not ideal for you, and I do apologize we don't have an easier way of resetting the Autoresponder emails. I will certainly submit your feedback to our developers regarding this issue.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@maryb9773   Thank you for reaching out to the Community! I apologize this feature is not currently available. We really appreciate your specific feedback on how this feature can be improved. It's great insight for our developers to review as they map out future updates for the product.   I have tracked it in your account for them to see. I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas. ... View more

@AmyG79   Thank you for reaching out to the Community! I'm sorry to hear you are unable to access your reports for your email campaign. Please email us at social_support(at)constantcontact(dot)com with your username, email campaign name, and a reference to this post and we will investigate further! ... View more

@WillK29   Thank you for reaching out to the Community! I wanted to confirm that this issue has been resolved. I apologize for any inconvenience this has caused you. Please let us know if you experience any other issues or have any questions, we are always happy to help! ... View more

@IsabellaC9   Thank you for reaching out to the Community! I wanted to confirm that this issue has been resolved. I apologize for any inconvenience this has caused you. Please let us know if you experience any other issues. Thank you and enjoy your weekend! ... View more

@PascalY2   Thank you for reaching out to the Community! I'm sorry to hear there was a delay with getting your emails delivered. I got several reports this morning of some customers experiencing this issue, and I had our advanced technical team look into it. I wanted to confirm everything is back up and running properly, as I'm sure you've noticed with your emails now going through. I do apologize for this delay! If you experience any other issues, please let us know! Thank you and enjoy your weekend! ... View more

@user91602   Thank you for reaching out to the Community! I'm sorry to hear you are having trouble finding where to edit the scheduled time. I am happy to help! Is this for an Autoresponder email? If so, you can edit the scheduled time by following these instructions.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@RickR623   Thank you for reaching out to the Community! For the security of your account, we are not able to discuss your billing in the Community and you will need to call our Billing team directly so they can investigate further! ... View more

@JoeD124   Thank you for reaching out to the Community! I'm sorry to hear you are unable to refund your registrant. You certainly should be able to, as there is not a limited time frame for refunds to be processed that I am aware of.   If the registrant has been cancelled in your Constant Contact account, and they paid by credit card, I would recommend reaching out to WePay directly regarding this issue. You can click here for WePay's support page.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@Somerville_Open_Studios   Thank you for reaching out to the Community! I have tracked your request on your account for our developers to see regarding the code and also how the line spacing is too large. Please let us know if there is anything else you would like to see changed or added.   I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas. Thank you and enjoy the rest of your weekend!     ... View more

@LawrenceL45   Thank you for your reply! I do empathize and I apologize for this inconvenience. I wish I could say more at this time, but we have forwarded your concerns to the right people and I hope we will be able to provide more information soon. ... View more

@WassimK0   Thank you for reaching out to the Community! I'm sorry to hear you are receiving that error message. We definitely want to look into this for you. Please email us at social_support(at)constantcontact(dot)com with your username, name of the email campaign, and a reference to this post and we will investigate further! ... View more