@Mission2Organize   Thank you for reaching out to the Community. I apologize you are having issues copying and pasting into your email campaign. Unfortunately Microsoft Word can copy over extra formatting into your email. I would recommend using Notepad (if you are working on a PC) or TextEdit (if you are working on a MAC).   These programs should strip any extra coding that could be causing the issues. You can paste your text into these programs and then re-copy to paste into your email campaign. I would recommend using a fresh block in your email as well to paste the content into.   I hope this helps! In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@BobbyB070   Thank you for reaching out to the Community! I would be happy to assist you with your email today. Please email us at social_support(at)constantcontact(dot)com with your username, name of your email campaign, and a reference to this post and we will investigate further! ... View more

@Tolawoi   Thank you for reaching out to the Community! That is a great question. I took a look at your account, and it appears the files you have uploaded are PDF's. This means they will not show in the Images section, but rather the Documents. The Images section is for files that are uploaded as JPG's or PNG's. I hope this helps!   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@ChelseaS118   Thank you for reaching out to the Community! I'm sorry to hear some of your contacts are having issues registering for your event. I understand how important it is for your contacts to easily register.   We definitely want to take a look into this issue for you. Please email us at social_support(at)constantcontact(dot)com with your username, the name of your event campaign, a name of a contact who has had issues registering, error messages your contacts are receiving (if any), and a reference to this post and we will investigate further! ... View more

@MarkM030   Thank you for reaching out to the Community. That is a great question! You can access your sent email reporting by clicking the Reporting tab at the top of your account. This will show you the amount of opens on your campaigns, and you can click the number of opens to take you to the specific contacts.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@TaylorT659   Thank you for reaching out to the Community! At this time you will need to sign up for a plan to gain access to our sign up forms. You can click here for more information and guidance on our sign up forms if you do decide to sign up with us!   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@SusanT548   Thank you for reaching out to the Community! I do apologize for our Quicksend feature being temporarily down. Our system was experiencing technical difficulties last week, but everything should be back to working properly now.   If you are ever wondering whether our system is having issues or the issues have been fixed, you can always visit our status page. Again, I do apologize for the inconvenience of our system issues.    Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend! ... View more

@SilviaC96   Thank you for reaching out to the Community. That is a great question! To change the image that displays to your logo, click here for the instructions. Once you have your logo selected, you can then schedule our your post to your social media pages.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!     ... View more

@First-NameL784704   Thank you for reaching out to the Community! I have removed the logo from your account. All existing campaigns and future campaigns you create will no longer have our logo.   Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend! ... View more

@JaniceW04   Thank you for reaching out to the Community. That is a great question! You can upload your contacts and it will automatically increase the amount of contacts you can send emails to, and your  monthly bill will adjust accordingly. You are billed on the amount of active contacts in your account.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@LyndaM2   Thank you for reaching out to the Community! I'm sorry to hear you are having issues with matching up your contact columns. Here are the steps for uploading a file of your contacts and matching the columns. If you are having issues selecting the drop down to match the field names, it could possibly be the browser you are using. You can click here for a list of the browsers compatible with our system.   If you continue to experience issues, please email us at social_support(at)constantcontact(dot)com with your username, the file you are trying to upload, and a reference to this post and we will investigate further! ... View more

@Squantum   Thank you for reaching out to the Community! I'm sorry to hear you are having issues with the text formatting in your email campaign.   Please email us at social_support(at)constantcontact(dot)com with your username, the name of your email campaign that is having issues, and a reference to this post and we will investigate further! ... View more

@First-NameL17793   Thank you for reaching out to the Community! I'm sorry to hear you are unable to access your account. You will want to reach out to our Account Review team directly about this. Our Account Review team does have available hours today, and you can click here for their contact information.     Please let us know if there is anything else we can do for you. Thank you and enjoy your weekend!   ... View more

@JimL646   Thank you for reaching out to the Community. I'm sorry to hear you want to cancel. I have processed the cancellation for you, so you will not have to call in again to our Billing department. You will be receiving a confirmation email shortly.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@GintyB3   Thank you so much for reaching out to the Community! To get your bounces resolved quickly, I would suggest reaching out to our Account Review department directly. They do have available hours today and you can contact them at your convenience. Click here for their available hours and contact information.   Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend! ... View more

@IraR19   Thank you so much for reaching out to the Community! I'm sorry to hear your Autoresponder series is not sending properly. I took a look at your account and see exactly what you mean. I have escalated this issue to our upper technical team and they will review this and reach out to you when they are back in the office tomorrow. I do apologize for the inconvenience.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@JustinT435   Thank you for reaching out to the Community! You can add additional sections to your email by using the drag and drop method. You can add as many additional sections as you need. Unfortunately our system doesn't have a "pages" feature for your emails.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@DickM471   Thank you for reaching out to the Community! I do apologize you weren't able to link your social media icons due to your browser. We have the list of compatible browsers listed within our Knowledge Base. You can find the article by clicking here.   If you need to search for other questions, you can access the main Knowledge Base page here. In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!   ... View more

@CPESN   Thank you for reaching out to the Community! I'm sorry to hear you are unable to upload your contacts. Are you uploading your contacts from a file? If so, you can click here for the types of files accepted in our system. You can also find some helpful tips on formatting your file here.   If you are still having issues, please email us at social_support(at)constantcontact(dot)com with your username, the contacts you are trying to import, the error message you are receiving, and a reference to this post and we will investigate further! ... View more

@StanK2   Thank you for reaching out to the Community! If you are only seeing one contact in the bounce report, but there should be more, it's most likely you are looking at a specific bounce category instead of all bounces. You can change the view by clicking the down arrow in the Display section. Here is an example below, and you would click where it says "Recommended for removal" and change it to "All Bounces."       Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend!         ... View more

@TimmB7   Thank you for reaching out to the Community! I'm sorry to hear you are getting the message that your browsers are not compatible with our system. You can click here for the full list of browsers that you are able to use.   In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@JulieL34   Thank you for reaching out to the Community! I'm sorry to hear your survey results are not displaying properly. I checked your account and didn't see a recent survey to refresh the reporting for.   Please email us at social_support(at)constantcontact(dot)com with your username to the account, the name of the survey, and a reference to this post and we will investigate further! ... View more

@Aramco-ExPats   Thank you for reaching out to the Community! While our third generation editor does not provide access to the HTML code, we do provide the option of Custom Coded templates. These are readily available in your account.   I will still submit your feedback on preferring to have access to the HTML in the third generation editor. In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! ... View more

@dorism11   Thank you for reaching out to the Community. I do apologize this feature is not yet available. However, the more votes we get for a particular feature request does help our developers decide the priority of what to implement within our system. I have tracked this on your account to have you notified if this becomes available.   Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend. ... View more