About Evan_G

Evan_G · ‎05-30-2018

Hey @SSJD, I absolutely understand your concerns. In the meantime I do have a workaround for you. You can simply add an indent by clicking your dash key (-). You can then highlight all of the dashes that you add and make them the same color as the background of your email so that they blend in. I know that this is not ideal but it is something that I would suggest trying while we address that feature request. Please let us know if you have additional questions and have a great rest of your day!

Evan_G · ‎05-30-2018

Hello @Sued37, Thank you for reaching out to the Community! I am sorry to hear that you are running into this issue. I highly suggest trying the suggested workaround above. If this does not fix the issue then please send an email to social_support(at)constantcontact(dot)com with your username, a brief description of the issue and the name of the email that you are working on. We'll hop in and take a look! In the meantime, please let us know if you have additional questions. Thank you for using Constant Contact, have a great day!

Evan_G · ‎05-21-2018

@FrankF8656, I really apologize for any inconvenience. I wish that we had more information for you but at this time that feature is not available. Please let us know if you have additional questions. Thanks!

Evan_G · ‎05-11-2018

Hey @SuzaneN, I just wanted to address that I answered this question on your other Community reply. Please let us know if you have additional questions. Thanks!

Evan_G · ‎10-12-2017

@RobP8 This is something that we have seen with that web-mail client specifically. These types of display issues happen with email marketing templates from all email marketing companies and custom code as well. Sometimes you just have to play around with the template a bit to get it to display properly on that specific web-mail client. In your copy we noticed that your content was in a headline block with images that were either left or right aligned. We placed your text content into a new block then dragged the appropriate image into place so that the text wrapped to the left or right. I am glad to hear that this fixed that display issue on your side! Have a great day!

Evan_G · ‎08-29-2017

@First-NameL32145 Thank you for reaching out to the Community! In order to add your newsletter to your website I would suggest using our email archive feature that is available on the Email Plus plan. This feature allows you to easily archive emails on your website after they have been sent from your account. Click Here for some more information on this feature. In addition to this, you can pull the share URL of that newsletter. The share URL is available after the email has been sent. You can get the share URL by clicking on the “Sent” folder on the campaigns tab. You will notice a chain link icon next to the sent email. Click this to get the share URL. This is something that you can add to your website as well. I sure do hope that this helps but please let us know if you have additional questions. Thank you for using Constant Contact, have a great day!

Evan_G · ‎07-11-2017

@TanT47 Thank you for reaching out to the Community. I have removed the Constant Contact branding from the footer of your emails. Simply log out of your account then log back in for this change to go through. In the meantime, please let us know if you have additional questions. Thank you for using Constant Contact, have a great day!

Evan_G · ‎06-21-2017

@MazamirS Thank you for reaching out to the Constant Contact Community! I have taken a look at the engagement for a number of those addresses that you mention and I am not seeing a single successful delivery. I am wondering if these are actually valid addresses as I see they are bouncing as “Undeliverable”. In most cases this means that the address does not actually exist. I don’t think they are blocking Constant Contact emails otherwise the bounce reason would be “Blocked”. Click Here for more information on our bounce categories. Please let us know if you have additional questions. Thank you for using Constant Contact, have a great day!

Evan_G · ‎05-24-2017

@EduardoB03 Thank you for reaching out! I have gone ahead and removed the Constant Contact branding from the footer of your emails. Please log out of your account and log back in for this change to be reflected. Thanks!

Evan_G · ‎05-12-2017

@Brownswiss Thank you for reaching out! I have gone ahead and removed the Constant Contact logo and branding from your footer. Please log out of you account and log back in for this change to take effect. In the meantime, please let us know if you have additional questions. Have a great weekend!

Evan_G · ‎04-24-2017

Hello @SandyP9 Thank you for reaching out! I have gone ahead and removed the Constant Contact branding from the footer of your email. Please log out of your account and log back in to finalize this change. @MrMaurice I see that you were able to get that Constant Contact branding removed through chat support. Please let us know if you have additional questions! Have a great day!

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