Changes to the Constant Contact Community Navigation

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Hello everyone! We're thrilled to unveil some exciting changes we've made to the navigation on the Constant Contact Community. We've been listening to your feedback and working hard to make your experience here even better.

Our goal with these updates is to make it easier for you to find what you're looking for, connect with other members, and get the most out of our community. You'll notice that we've streamlined the menu options and reorganized some sections to help you navigate with ease.

Let’s break it down, explain the purpose of each section, and how it may benefit you:

Resources

• Getting Started
  • Find resources and guidance to get familiar with the Constant Contact platform. Tutorials, live sessions, and on-demand webinars will help ensure a smooth onboarding experience.

• Help Center
  • Provides a breakdown of all the different support channels available for Constant Contact customers, including chat and phone support, our Knowledge Base of tutorials, and the Constant Contact Blog.

• News and Announcements
  • Updates and important information about new features, product updates, and changes within the Constant Contact platform.

• Professional Services
  • Offers specialized services for users looking to enhance their marketing efforts with expert help, including premium template designs, marketing advisors, and other services.

• Support Forum
  • A community-driven space where users can ask support questions, share experiences, and find solutions from other users and Constant Contact product experts.

Events & Webinars

• On-Demand Webinars
  • Pre-recorded webinars available for users to watch at their convenience, covering a wide range of topics.

• Onboarding Webinars
  • Webinars specifically designed to help new users get started with Constant Contact tools and services.

Learn

• Be a Marketer
  • Join host Dave Charest, Director of Small Business Success at Constant Contact, and Kelsi Carter, Brand Production Coordinator, as they explore what it really takes to market your business–including in-depth and meaningful conversations with small business leaders and industry experts.

• Campaign Feedback
  • Share your different campaign creations, such as email, and receive feedback from the community.

• Community Blog
  • Articles written by community members and product experts, offering tips, strategies, and news relating to the Constant Contact platform.

• Marketing Strategies
  • Resources focused on developing effective marketing strategies with the expanded suite of Constant Contact products and features such as event marketing, SMS marketing, and list growth.

• Ready, Set, Send Challenge 2024
  • Participate in a 6-week marketing accelerator program, led by our very own Community Coaches, designed to help users enhance their marketing strategies and drive better results for their business.

Groups/Discussions

Join one of our groups to engage in conversations with other leaders in your respective industry, whether it be Nonprofit, Real Estate, or Retail & Ecommerce. Additionally, we’ll provide valuable resources and insights on leveraging your Constant Contact tools to drive your organization’s success.

Product Ideas

A dedicated space where you can discover inspiration and share your own innovative ideas on features and products you’d like to see implemented in the Constant Contact platform. Comments and Kudos on Ideas posts are tracked for visibility with our developers!

If you have any questions, please feel free to let us know in the comments!