Always getting errors when trying to upload photos

[SightsOfAfrica]

I constantly get errors when trying to upload photos to my account for use in my email newsletters. The error I get says "Error uploading file. Please try again."

It is constant.

I've tried 2 different browsers - Chrome and Edge

I use Malware Bytes on my computer for protection, but I have added all the various URLs to the allow list.

I have tried uploading from my phone as well and still constantly get these errors.

I have tried clearing my cache / browser history.

I'm at a loss. It is absolutely frustrating. Anyone else have this issue and know a fix? Please help!

[William_A]

Hello @SightsOfAfrica ,

I'd recommend checking our article on preparing images for upload, to ensure they meet the basic requirements (type, size, etc.). Not meeting these requirements, can result in error messages upon the upload.

[SightsOfAfrica]

The size parameters and everything are in line. I’ve sent the photos to a friend who is able to upload them fine from his side. That’s a tiresome work around though, so I still need to figure out the issue from my side.