Automated Email From Signup Form to an Additional Sales Contact List

[BrandonM125]

I am setting up a signup form with a custom field where a subscriber can enter a question or comment to the customer/company. After submitting they will get a Thank You email/receipt via an automated path. I need this email to also send to an additional list of the customers sales team, so they can reach out directly if needed. Is there a way to achieve this through Constant Contact? We are transferring this customer from SharpSpring, a Constant Contact owned platform, where this is handled via notification. Maybe there is a different method that I am missing?

[William_A]

Hello @BrandonM125 ,

The Email & Digital Marketing system isn't really setup to ask custom questions like that outside of things like surveys and event registrations. If you're wanting to setup a sign-up form that can ask custom questions, or allow new sign-ups to submit longer form responses, while also automatically emailing specific distribution lists or members of the organization, then it'd need to be setup outside of the Constant Contact account.