Automation Campaign Reporting - Delayed? - Constant Contact Community

Stoneyard · ‎12-27-2023

Is anyone else having difficulty measuring the success of their automation campaigns? My team set up a campaign that is triggered by a new contact being added to a list. We tested on our team members and found that even though 3 people were added to the list, the number of "started" was showing as 1. We also have a campaign that is currently running with the same trigger that shows the number of sends is "3,625" while the number started is "2441." Shouldn't the sends be lower than the number started? Any feedback is appreciated. Thank you!

William_A · ‎12-27-2023

Hello @Stoneyard ,

Please call general support for live troubleshooting on your automations.

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William A
Community & Social Media Support

Automation Campaign Reporting - Delayed?

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