Background Color

TammoriP
Rookie
0 Votes

I used to be able to change the background color of text blocks but now I'm not able to change it. It gives me the option but when I select the color it does not change the selected color.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @TammoriP ,

 

Looking at the template, this looks like an issue of certain elements - such as some blocks' inner backgrounds having a particular coloring - being hard-coded in some of the pre-built templates you would find on the template selection page. This can also occur with those kinds of pre-built templates that have unique designs as part of their inner backgrounds, unique pattering, etc. 

 

The only way to go about resolving the issue would be make a new template, or to copy from a different one that doesn't have these un-editable elements in them. 

 

You can also just recreate those particular blocks within the same email, using one of the available layouts, and copy-paste text over. Then you can simply delete the problematic blocks.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST