Billing FAQ

SkipNeumann1 · ‎07-28-2024

What is considered a month? My free trial ends on July 30 -- if I pay now is my payment going to pay for all of August? Or is my payment only paying for the 1 day July 31 that is left in July? I have had this happen with other so called "monthly payments"

Thanks So Much

Skip

William_A · ‎07-28-2024

Hello @SkipNeumann1 ,

Your subscription cycle renews on the corresponding day of each month that you upgraded to a paid account, whether this is from trial mode or from cancellation. For more info on how billing works in general, I'd recommend checking out this article or our Community's Billing FAQ.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎07-28-2024

Hello @SkipNeumann1 ,

Your subscription cycle renews on the corresponding day of each month that you upgraded to a paid account, whether this is from trial mode or from cancellation. For more info on how billing works in general, I'd recommend checking out this article or our Community's Billing FAQ.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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