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Bounced Other

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LisaS106
Rookie
0 Votes

I have a contact the Bounced as other but when I look at the Engagement it shows she opened and clicked on the email. In fact, she emailed me directly asking a question about the event that was the topic of the email.

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William_A
Administrator

Hello @LisaS106 ,

 

For some bounce types, such as other, our system will attempt to resend the email after a period of time in case the issue was throttling or other network-related issues. For more info on how bounces occur and how to manage them, make sure to check out our main article on the topic


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William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator

Hello @LisaS106 ,

 

For some bounce types, such as other, our system will attempt to resend the email after a period of time in case the issue was throttling or other network-related issues. For more info on how bounces occur and how to manage them, make sure to check out our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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