Solved: CC says it posts to social media but it actually d... - Constant Contact Community

MWBTR4Bostons · ‎05-14-2022

This has been going on since February. We send out a newsletter. We do the thing to get you to post it on FB. You show you did. But you didn''t. It's totally dysfunctional. I disconnected it, reconnected it. This ought to be easy rather than impossible and I admit to being very frustrated with Constant Contact here.

William_A · ‎05-16-2022

Hello @MWBTR4Bostons ,

When I checked your account, both your recent social posts appeared on your Facebook page as I even checked and confirmed. They also already had impressions and interactions tracked, and were specifically linked to an email so it shows that you did a social share. Are you not seeing either of these posts' reporting pages, or are you still unable to see them from your side on Facebook?

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William A
Community & Social Media Support

View solution in original post

William_A · ‎05-16-2022

Hello @MWBTR4Bostons ,

When I checked your account, both your recent social posts appeared on your Facebook page as I even checked and confirmed. They also already had impressions and interactions tracked, and were specifically linked to an email so it shows that you did a social share. Are you not seeing either of these posts' reporting pages, or are you still unable to see them from your side on Facebook?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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