Can Not get my ad to publish

SOLVED
Go to solution
EricaO33
Rookie
0 Votes

Please help!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @EricaO33 ,

 

this is an issue originating from the Facebook side. Our devs suggest logging into your FB ads manager account and visiting Account Quality to see if you're able to receive more information about why the ads won't publish or if the ads account was disabled. If it is disabled, you should be able to request a review of your account from Facebook.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @EricaO33 ,

 

this is an issue originating from the Facebook side. Our devs suggest logging into your FB ads manager account and visiting Account Quality to see if you're able to receive more information about why the ads won't publish or if the ads account was disabled. If it is disabled, you should be able to request a review of your account from Facebook.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST