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Can not include CC's in E-mail link to pre-filled Email

SNCA
Rookie
0 Votes

I am attempting to create a link to an e-mail that would prefill to multiple e-mail addresses and include a subject line as well as the body of the email. When I follow the instructions for the HTML inclusion of CC's to add the additional addresses (or use a generator that includes cc's) the Constant Contact line for address gives me an error message to enter a valid e-mail address. I even cut and pasted a link from an old Constant Contact campaign that worked in the old campaign but will not be accepted in the address line when I attempt to edit the e-mail link in the newly created campaign e-mail link.

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @SNCA ,

 

There is currently an issue when coding in CC'd and BCC'd addresses for the Mailto: link. I've tracked the issue to your account, and you'll be notified of any updates by the devs if and when they have them.

 

In the meantime, the only viable workaround I can recommend is to not include a CC or BCC element in your mailto: link.

 

There is an open feature request for including CCs/BCCs when scheduling on our Product Idea board. Please comment or kudo the post to be informed of updates as they are not shared here.


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William A
Community & Social Media Support
KevinD13
Rookie

Is this fixed yet? I can't add CC's either.

1000Friendso
Rookie

I would also like an update to this issue. This is a real downside to Constant Contact for my organization and our subscription. Considering dropping CC for a service that allows more flexibility with the "Mailto" tool. 

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