Solved: Can we send email to allstaff distribution list us... - Constant Contact Community

AccountA5 · ‎02-28-2022

I have been expanding all 800+ names and emails and loading them up in contacts. The allstaff distribution list changes every week. Is there a way I can use the distribution list email address and send mass emails from Constant Contact?

Amanda_G · ‎02-28-2022

Hi @AccountA5 ,

I understand what you are wanting to accomplish, but unfortunately our system will not send to role addresses, as it is against our terms and conditions. The reason being is that it's impossible for us to verify whether or not you have permission to email all of those contacts that are attached to that role address. Furthermore, our billing is based off of the number of contacts in your account, so it would be considered circumventing the billing system, though I completely understand that is not your intention. I hope that clear things up a little!

Amanda G.
Community & Social Care
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Amanda_G · ‎02-28-2022

Hi @AccountA5 ,

I understand what you are wanting to accomplish, but unfortunately our system will not send to role addresses, as it is against our terms and conditions. The reason being is that it's impossible for us to verify whether or not you have permission to email all of those contacts that are attached to that role address. Furthermore, our billing is based off of the number of contacts in your account, so it would be considered circumventing the billing system, though I completely understand that is not your intention. I hope that clear things up a little!

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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