Connect an Instagram Business Profile to a Facebook Page

SOLVED
Go to solution
IPMAHQ
Rookie
0 Votes

We have everything set correctly but still can't connect our Instagram account here in constant contact. Any other suggestions to get it to work? Is it not possible to sign into IG with that account information rather than going through Facebook?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @IPMAHQ ,

 

No it isn't possible to login via Insta to connect the accounts, due to Facebook's API requirements.

 

Make sure the connected Insta account is a business page, not a creator page. They'll look similar but have different restrictions on API connections.

 

Beyond that, I'd recommend reaching out to Facebook/Insta's support to make sure the account is properly associated with your business page, that the Facebook login you're using is properly setup as an admin, etc.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @IPMAHQ ,

 

No it isn't possible to login via Insta to connect the accounts, due to Facebook's API requirements.

 

Make sure the connected Insta account is a business page, not a creator page. They'll look similar but have different restrictions on API connections.

 

Beyond that, I'd recommend reaching out to Facebook/Insta's support to make sure the account is properly associated with your business page, that the Facebook login you're using is properly setup as an admin, etc.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST