Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
Announcing Campaign Builder!
Learn More

Connecting with Big Commerce?

bigskinny
Rookie
‎03-16-2023 12:32 PM
0 Votes
‎03-16-2023 12:32 PM

Did someone figure this out yet? Seems to be caught in an endless feedback loop. From the Big Commerce store, the plug in seems to connect to Constant Contact and it creates new Big Commerce folders but it won't accept emails. None of the customer emails make it from Big Commerce to Constant Contact. Any ideas to fix this?

Labels:
1 REPLY 1
William_A
Administrator
Administrator
‎03-16-2023 04:39 PM
0 Votes
‎03-16-2023 04:39 PM

Hello @bigskinny ,

 

Please call our general support so they can transfer you to the Tier 2 Integrations team for troubleshooting.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (77%)

Vote
Hide Results

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST
Register now

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article