Constant Contact's email permission policy

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ADELMOSR
Rookie
0 Votes

I work for a restaurant who uses OpenTable for online reservations. On a customer's profile when they book the reservation, there is a section with an email and the option for marketing opt-in or opt-out. We also have email cards in the restaurant that the customer can fill out. Am I allowed to use the customer email generated from OpenTable that says they have said yes to "marketing opt in" , Or am I only allowed to use what they write on our printed forms?

 

Thank you.

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Caitlin_M
Administrator
0 Votes

Hello @ADELMOSR. Great question! As long as you have made it clear to the contact who is opting in that they will be receiving emails from your restaurant, you are good to go with uploading these contacts. I would recommend keeping some kind of record from the restaurant and OpenTable opt-ins on hand in case there is any reason for us to review these signups should a contact state they did not sign up for your emails.

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Caitlin M.
Community Manager

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1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hello @ADELMOSR. Great question! As long as you have made it clear to the contact who is opting in that they will be receiving emails from your restaurant, you are good to go with uploading these contacts. I would recommend keeping some kind of record from the restaurant and OpenTable opt-ins on hand in case there is any reason for us to review these signups should a contact state they did not sign up for your emails.

--

Caitlin M.
Community Manager
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