Constant Tips: Learn How to Navigate the Community

[Chris-S]

 Welcome to Constant Tips. A weekly series where you can learn more about Constant Contact and our offerings. This week we’re talking about everything available to you in the community.

Overview and Navigation: The community is accessible at community.constantcontact.com. It's open to the public for browsing, but login (using Constant Contact account credentials) is required for engagement.

1. Features and Sections:

   • Home Page: Features welcome messages, current online users, active discussions, and solved user queries.
   • Featured Content: Highlights important community events and announcements.
   • Get Involved Feed: Displays latest discussions, questions, and posts.
   • Groups and Podcasts: Offers specialized discussion groups (e.g., ecommerce, nonprofits) and a podcast series "Be a Marketer" by Dave Charest.

2. Engaging in the Community:

   • Asking Questions: Use the "Ask a Question" feature to seek help. Search functionality helps find existing answers in FAQs or previous discussions.
   • Content Creation: post ideas for product enhancements, share templates for feedback, and participate in discussions.

3. Learning Resources and Support:

   • Events and Webinars: Provides schedules and recordings of online events and webinars on various topics.
   • Resources: Includes blogs, help center articles, video tutorials, and learning guides tailored for different user needs.

Overall, the community serves as a collaborative space to learn from experts, share experiences, and contribute to each other's success with Constant Contact products and marketing strategies.