Solved: Custom Field - Constant Contact Community

BENJAMINS107 · ‎04-03-2022

Can a link such as "https://form.jotform.com/220735785213153/prefill/624250753034b20eba74b64a3080" be placed in a custom field for a contact?

BSS

Zoe_H · ‎04-03-2022

Hello @BENJAMINS107,

Thank you for that video! Yes, you are doing everything absolutely correct. You won't see those links in action until you send it to someone with those custom fields attached to their email address under contact details. You will want to add these custom fields to your own email address as well in order to see it in preview mode. Please go to the contacts tab in order to add that those unique custom fields to each email address as shown in the screenshot.

Zoe H.
Community & Social Media Support

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View solution in original post

Zoe_H · ‎04-03-2022

Hello @BENJAMINS107,

Thank you for reaching out to the Community! Custom fields can have any contact specific details inserted. If your customers all need a specific link inserted in your campaign like the one you have above, that is completely possible! Thanks.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

BENJAMINS107 · ‎04-03-2022

Well, can the link be clickable in an email, and if so, how should I do it?

Zoe_H · ‎04-03-2022

Hello @BENJAMINS107,

Yes it can! Please select this helpful article here to see how to Create and Insert your custom fields into an email. You will insert the custom field you create into an email and it will automatically populate for everyone that has this custom field attached to their contact details. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

BENJAMINS107 · ‎04-03-2022

For some reason I cannot get this link to work. What am I doing wrong?

Zoe_H · ‎04-03-2022

Hello @BENJAMINS107,

This custom field link will only appear if your customers have this link attached to a custom field in their contact details. A way to test this would be to add this link to your contact details as a custom field as shown in the article above or in this screenshot below:

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

BENJAMINS107 · ‎04-03-2022

I thought is was better to show you what I am doing. Please click below:

Short Video

Zoe_H · ‎04-03-2022

Hello @BENJAMINS107,

Thank you for that video! Yes, you are doing everything absolutely correct. You won't see those links in action until you send it to someone with those custom fields attached to their email address under contact details. You will want to add these custom fields to your own email address as well in order to see it in preview mode. Please go to the contacts tab in order to add that those unique custom fields to each email address as shown in the screenshot.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

BENJAMINS107 · ‎04-03-2022

You are right, it shows up in the actual email. Thank you so much.

Zoe_H · ‎04-03-2022

Hello @BENJAMINS107,

Of course! Have a wonderful rest of your day.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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