Customize Reply to and From email addresses

[JimS373]

I have a list of customers with their assigned salespeople.

Each salesperson's email has been verified in CC so that I can use it as a Reply to and From.

Is there anyway to automate the customization. e.g., Customer 1 is from Salesperson A, Customer 2 from A, Customer 3 from B...?

I have a spreadsheet with the data.

Or will I need to create a new campaign for each unique Reply/From address? 

[Lucas_D]

Hi @JimS373,

Thank you for reaching out to us through the Community. At this time, it is not possible for us to have the From/Reply to email addresses be automatically customized in regards to who is receiving the email. The best option is create individual email campaigns with the required email addresses in the From/Reply addresses and schedule those out to their respective contacts/lists. I do apologize for any inconvenience this may cause, but please let us know if you need assistance with anything else.

[GarretP09]

Hello - 

Is there an update for this? I have the exact same scenario where I have one contact list designated for a specific Salesperson's contacts and want that salesperson to be the "From-Address" and "Reply-to Address" assigned to that contact list. 

Thank you, 

Garret

[HCAStaff]

I have a related question. I want to send from various e-mail accounts (which I already do know how to set up and verify) but want all auto-replies to always just go to one account, no matter who is the sender. For instance, I may set up campaigns sent by our organization's president and several of our VPs, but don't want them receiving auto-replies and want those to just come to my e-mail address to manage. Is this possible? 

[William_A]

Hello @HCAStaff ,

Domain and ISPs' auto-replies will actually go to the From address, since those systems' coding will always override a separate reply-to address. If you want it so auto-replies always go to a specific address, that address will have to be the From address.

[preschoolfpc]

Is there a way to have reply emails go to two different email addresses?

[William_A · Accepted solution]

Hello @preschoolfpc ,

There is no function in the email builder for having multiple reply-to addresses for an email sendout, only one reply-to address can be selected at a time.

[RaymondC2]

Is this a feature you guys are working on adding?

[William_A]

Hello @RaymondC2 ,

It is not on our road map at this time. If you're wanting multiple potential addresses to receive a contact's reply, it's advised you verify and utilize a distribution list address.