Deleting Contacts

RavenE3
Rookie
0 Votes

I had some email addresses that bounced. I clicked on the ones I wanted to delete and unsubscribe. There were 5 that I didn't check and they were deleted as well.

1 REPLY 1
Amanda_G
Employee
0 Votes

Hi @RavenE3 , 

 

I would recommend giving our support line a call at 866-289-2101. You will want to provide them with the specific email addresses in question, and ask them if there's anything they, or our compliance team, can do to reverse that. They are here Monday-Thursday: 6 a.m. - 8 p.m. MT or 8 a.m.- 10 p.m. ET, Friday: 6 a.m. - 7 p.m. MT or 8 a.m. - 9 p.m. ET and Saturday: 8 a.m. - 6 p.m. MT or 10 a.m. - 8 p.m. ET.


Amanda G.
Community & Social Care
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