Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Difficulty using this site while using an ipad

SOLVED
Go to solution
KathrynK17
Rookie
0 Votes

Has anyone else had difficulty using this site while using an ipad? I am using an iPad Pro with an up to date IOS and could not use any of the features to modify templates while using Safari or Chrome. This problem was noticeable last year, but seems to have gotten much worse. Any advice? I would like to get some campaigns going. Thanks for any help!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @KathrynK17 ,

 

I'd advise using the mobile app to build emails, if you're going to be using a mobile device like an iPad. 

 

See also:

Mobile app overview

Editing emails in the mobile app

Scheduling emails in the mobile app


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @KathrynK17 ,

 

I'd advise using the mobile app to build emails, if you're going to be using a mobile device like an iPad. 

 

See also:

Mobile app overview

Editing emails in the mobile app

Scheduling emails in the mobile app


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
KathrynK17
Rookie
0 Votes

Thank you for your response.  However, the mobile app has been of little use as well. Has anyone from the company actually tried to use an up to date ipad with either the app or the mobile app?  I will say that I am glad the site stores email campaigns from previous years, as I was able to use some of them with slight modifications (that took a few hours per campaign) this year.  I would not say that this problem is resolved.

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 21
Save Time with Campaign Builder in Constant Contact
11AM - 12PM EST