Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!
Join Now

Donor Perfect & Constant Contact

SOLVED
Go to solution
SpiritualChords
Rookie
‎05-03-2024 10:09 AM
0 Votes
‎05-03-2024 10:09 AM

CC is included in our DP subscription, however, when I am on the CC website, it tells me I need to upgrade my plan before I can send emails. I am logged into CC on our DP profile, so I'm not sure why it's not registering?

1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎05-03-2024 01:22 PM
0 Votes
‎05-03-2024 01:22 PM

Hello @SpiritualChords ,

 

The trial account connected to this Community profile is expired, and isn't connected to any partnership or external service (i.e. Donor Perfect). If you're getting a subscription to us through another service, then you may have wholly different login credentials, or have to login through their system. 

 

I'd advise reaching out to Donor Perfect's support directly for further assistance. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
Administrator
‎05-03-2024 01:22 PM
0 Votes
‎05-03-2024 01:22 PM

Hello @SpiritualChords ,

 

The trial account connected to this Community profile is expired, and isn't connected to any partnership or external service (i.e. Donor Perfect). If you're getting a subscription to us through another service, then you may have wholly different login credentials, or have to login through their system. 

 

I'd advise reaching out to Donor Perfect's support directly for further assistance. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
Register now
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST
Register now

Support Tips

  • Avatar

    Featured Article

    Announcing Campaign Builder!

    Save time and build effective marketing campaigns with Campaign Builder.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What is your favorite hobby?

    Do you like to paint? Play sports? Garden? Whatever the hobby may be, join the conversation and tell us about it!

    View thread
  • Avatar

    Featured Article

    Community Roundup: May 2024

    Check out all the great articles, discussions, and events for the month of May!

    See Article