Entering Bithdates

[LarryM771]

I've always entered Birthdates as 1/1/2000  now you only accept 01/01/2000

Can  you please change how you accept these - I can make my excel do that

[William_A]

Hello @LarryM771 ,

M/D/YYYY is an accepted format. Please refer to this article for standard headers and accepted formats for contact import.

[LarryM771]

no it's not

this is what website says

The data in your file isn't in a supported format ("yyyy/mm/dd", "mm/dd/yyyy", or "mm-dd-yyyy"). Please select another field name, or reformat your data.

[William_A]

The file linked to in the error message provides the same info I provided earlier. I spoke with the Knowledge Base team as well as our technical teams to confirm, and it looks like there may be an issue with certain formats.

They're working to resolve the issue, but in the meantime you'd need to use one of the suggested formats from the error message.

[LarryM771]

This is what your website says

The data in your file isn't in a supported format ("yyyy/mm/dd", "mm/dd/yyyy", or "mm-dd-yyyy"). Please select another field name, or reformat your data.

I am unable to enter m/d/yyyy