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Event Registration Confirmation Email

JenniferB1
Campaign Expert
0 Votes

Greetings. I am looking to modify the confirmation emails that are sent to event registrants. 

 

  1. I can alter the narrative but I cannot modify the alignment-the narrative is centered, and I would like to have it left margin
  2. The add to calendar function does not include the hyperlink if the event is virtual or hybrid. It only includes the event narrative. I would like the URL to be added to the description in the add-to-calendar function
  3. The Outlook calendar-add options have not worked. This may be our system error; however, even when I am logged into Outlook online, I am unable to add the calendar event by following the link. 

Thank you.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @JenniferB1 ,

 

Since this concerns multiple, separate functions, I'm going to lock this thread and direct you to the relevant threads:

 

  1. Confirmation emails cannot be edited at this time, beyond the wording. See this Product Idea thread for voting and voicing of use cases.
  2. This is a known issue, and is being investigated by the devs. We do not have any further updates at this time. 
  3. Our devs are looking into why Outlook specifically would be having issues compared to other calendar programs. See this thread for further info and necessary troubleshooting info. We do not have any further updates at this time.

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William A
Community & Social Media Support
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