Event and Registration Page

MichaelK0218 · ‎12-11-2023

People are getting the following message when trying to register for my event. What's wrong? We're sorry but we've experienced an error processing your request. Please contact the Event Organizer.

William_A · ‎12-12-2023

Hello @MichaelK0218 ,

Is there a common denominator for the people encountering this issue - such as they're all on the same network, or work in the same organization and using the same VPN?

Are they encountering the error when actually submitting their registration info for the legacy event, or are they encountering the error before that when navigating to the landing page from an invite? Do they encounter the error on multiple browsers, or just one in particular?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎12-12-2023

Hello @MichaelK0218 ,

Is there a common denominator for the people encountering this issue - such as they're all on the same network, or work in the same organization and using the same VPN?

Are they encountering the error when actually submitting their registration info for the legacy event, or are they encountering the error before that when navigating to the landing page from an invite? Do they encounter the error on multiple browsers, or just one in particular?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Event registration

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Event and Registration Page

Event registration

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