Event registration

SOLVED
Go to solution
MichaelK0218
Rookie
0 Votes

People are getting the following message when trying to register for my event. What's wrong? We're sorry but we've experienced an error processing your request. Please contact the Event Organizer.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @MichaelK0218 ,

 

Is there a common denominator for the people encountering this issue - such as they're all on the same network, or work in the same organization and using the same VPN?

 

Are they encountering the error when actually submitting their registration info for the legacy event, or are they encountering the error before that when navigating to the landing page from an invite? Do they encounter the error on multiple browsers, or just one in particular?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @MichaelK0218 ,

 

Is there a common denominator for the people encountering this issue - such as they're all on the same network, or work in the same organization and using the same VPN?

 

Are they encountering the error when actually submitting their registration info for the legacy event, or are they encountering the error before that when navigating to the landing page from an invite? Do they encounter the error on multiple browsers, or just one in particular?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST