Export contacts

networkfiftytwo
Rookie
0 Votes

Hello, I cancelled my subscription a couple months ago and before doing so, I thought I exported my email list but I cannot locate it. How do I access my list of contacts?

Top Answer
William_A
Administrator

Hello @networkfiftytwo ,

 

I exported the contact files, and renamed the exports to better match the contents. Our protocol in the Community is to only provide exported data to the account's main email address. Please check that email address' inbox for an email coming from our Community Support address, with the CSV files attached. 

 

If you need the exports sent to an address other than your account's main address, we'll need you to call in and answer any security questions asked live. Once you've done so, the phone agent can get the CSVs attached to the email, and sent to the other address.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @networkfiftytwo ,

 

I exported the contact files, and renamed the exports to better match the contents. Our protocol in the Community is to only provide exported data to the account's main email address. Please check that email address' inbox for an email coming from our Community Support address, with the CSV files attached. 

 

If you need the exports sent to an address other than your account's main address, we'll need you to call in and answer any security questions asked live. Once you've done so, the phone agent can get the CSVs attached to the email, and sent to the other address.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (62%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST