Fees

SOLVED
Go to solution
Paula6452
Campaign Contributor
0 Votes

We are a trade association holding an event for our membership Members pay a reduced fee, non members pay a higher fee, so we set up 2 fees We do allow members to bring one guest at the member fee. When a member tries to add a guest, it charges the reduced fee for the member, and the non member fee is charged to their guest Is there any way around it?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @Paula6452 ,

 

Are you needing to collect certain details about the members' guests? If so, I'd advise just including them as one of the custom questions for their registration type: are they bringing a guest (yes/no), name of the guest, etc. Otherwise, you can have just the one custom question asking whether or not they're bringing a guest.

 

It'd also be best to include in the Members ticket description that their price includes them being able to bring one guest. 

 

See also:

Events 2.0 FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator

Hello @Paula6452 ,

 

Are you needing to collect certain details about the members' guests? If so, I'd advise just including them as one of the custom questions for their registration type: are they bringing a guest (yes/no), name of the guest, etc. Otherwise, you can have just the one custom question asking whether or not they're bringing a guest.

 

It'd also be best to include in the Members ticket description that their price includes them being able to bring one guest. 

 

See also:

Events 2.0 FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Paula6452
Campaign Contributor
0 Votes

Thank you, that was helpful

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST