I have my email campaigns set up as follows:
"from" address is a general " " and the "reply-to" is my personal, so not everyone in my department gets the replies. However, automated out-of-office replies go to everyone in my department, so every time an email is sent (to 60k+ people) all of the auto replies are going into all of our inboxes. It would make sense for them to go to the reply-to address (my own). Not sure if I'm missing something or if this is a flaw in the algorithm, but It doesn't appear to me that I can change this without changing the "from" address to my own.
Solved! Go to Solution.
Hello @JBZoo ,
Unfortunately, due to how most email programs work, they overwrite the reply-to and simply respond back to the sending address. This is something that only the devs of such email programs and auto-reply systems can change.
The only thing I can suggest is making your sending address something that won't act as a distribution list for your organization. Or, you can change how your current from address functions, though this would obviously be more complex and more of a last-ditch effort kind of thing.
Hello @JBZoo ,
Unfortunately, due to how most email programs work, they overwrite the reply-to and simply respond back to the sending address. This is something that only the devs of such email programs and auto-reply systems can change.
The only thing I can suggest is making your sending address something that won't act as a distribution list for your organization. Or, you can change how your current from address functions, though this would obviously be more complex and more of a last-ditch effort kind of thing.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereFeatured Article
Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.
See ArticleFeatured Thread
If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!
View threadFeatured Article
Check out all the great articles, discussions, and events for the month of August!
See Article