Guidance

[GitaM0]

Hi there, Hope this email finds you well and that you had a wonderful holiday. Thank you so much for the useful information you provided me earlier. Unfortunately, As I mentioned previously, the last two weeks were quite hectic for me. Now, I'm eager to begin this journey, but I seem to have forgotten where you instructed me to start and upload my information. Could you please kindly guide me again ? I Apologize for any inconvenience caused. Best Regards 

[William_A · Accepted solution]

Hello @GitaM0 ,

I'd recommend following along with this article when you're creating your first email.

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

Our Community also has resources under the Get Help and Resources tabs at the top, particularly for the Expert Advice page and Onboarding Hub pages.

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well.