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Hide or better sort deleted automations from my list as they are currently at the top

JoshN75
Rookie
0 Votes

I deleted several automations and they are showing up at the top of the list when I go to Marketing > Automations. It would be a better experience if this list was sorted to show active automations at the top, hiding the deleted automations or moving them to their own folder, etc.

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @JoshN75 ,

 

Campaigns default to Last Modified, which includes making an automation inactive / eding it. You can sort your campaigns based on different factors. If you don't want an ended automation path visible in your Automations or All Campaigns pages, you can click the 3 dots menu for the particular automation, then select Delete

 

sort campaigns.png

 

delete campaign.png


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William A
Community & Social Media Support
JoshN75
Rookie
0 Votes

I did that and I can see how they do not appear by default when you are in the Marketing > All Campaigns section (https://app.constantcontact.com/pages/campaigns/view/list). However, if you go to Marketing > Automations (https://apps.constantcontact.com/pages/workflow/#/) the deleted item shows at the top.

JoshN75_0-1736189651825.png

 

William_A
Administrator
0 Votes

It might be because it's the older automated series setup, or because it was never activated, which is causing the difference with the expected behavior compared to the modern automation path system. You can try restoring it, making an empty test list, and activating the automation so you can then end and delete it. Beyond that, your only other option would be to call in, and see if our higher level technical teams can purge the junk automated series.


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William A
Community & Social Media Support
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