How do I filter subscribers by Date of Registration?

DerekC05
Rookie
0 Votes

A few days ago I checked my Constant Contact App (in my Big Commerce admin after I noticed my subscriber list wasn't growing, When I opened the App, a "warning page" opened advising me that my BC Web site and Constant Contact were no longer syncing because I needed to verify my account (which has been operating smoothly for at least 12 years if not a few years longer). I followed the instructions on the screen - clicked a button - and was given a SUCCESS screen confirming that my BC and CC were not syncing and everything was good to go. It took quite a while for the subscribers update to fully sync because they were a LOT of unsynced subscribers, when all was said and done, I wound up with jumping overnight from 2,200 subscribers to almost 11,000. That seems to be on the high side to me, and when scanning the updated list, I see a lot of subscribers from 2023, good, but also mixed in, subscribers from 10 to 12 years ago have been synced as well. I want to delete the old stuff with a click of a button by highlighting everything dated prior to 2021 and then clicking a DELETE to get rid of the pre-2021 with ONE CLICK. Any  ideas? Please help me if  you can! Thanks!

Top Answer
William_A
Administrator

Hello @DerekC05 ,

 

I'd advise calling our general support, and requesting a transfer to the Tier 2 integrations support team for further assistance on managing the integration's syncing, and to see if they can rewind your contacts at all.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @DerekC05 ,

 

I'd advise calling our general support, and requesting a transfer to the Tier 2 integrations support team for further assistance on managing the integration's syncing, and to see if they can rewind your contacts at all.


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William A
Community & Social Media Support
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