Solved: How email opens are tracked - Constant Contact Community

Dress for SuccessC590771022 · ‎11-30-2023

If someone opens your email from a LINK someone sent them, does that open count in the open rate?

William_A · ‎11-30-2023

Opening the webpage version of an email, such as one included in a View as Webpage link, posted on social media, or accessed via a link you've added to your site, will not trigger an open. For more info on how open are tracked, please see this article.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎11-30-2023

Hello @Dress for SuccessC590771022 ,

Opening the webpage version of an email, such as one included in a View as Webpage link, posted on social media, or accessed via a link you've added to your site, will not trigger an open. For more info on how open are tracked, please see this article.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

How email opens are tracked

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