Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

How to set custom field to blank for many contacts?

user08788
Rookie
0 Votes

I have a custom field that has an incorrect value for many contacts (say, around 1000). Rather than keep the field's incorrect values, I want to set values to blank. My usual tool for bulk updating is using an Excel spreadsheet in Add Contacts. However, that approach does not work because blank fields are ignored. Is there a way to specify that field values should be set to blank rather than ignored? I can update contacts one by one, but I have too many contacts to fix.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @user08788 ,

 

The only real way to clear them would be to wholly delete the custom field, or replace the custom field info with something more generic like "null" or "n/a."


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 23
How to Grow Your List in Constant Contact
3PM - 4PM EST