Announcing our brand new Campaign Builder!

I deleted an account by error instead of updating the existing account with new email

SOLVED
Go to solution
MINational
Rookie
0 Votes

Now it doesn't let me update the previous account with new email :frown:
How do I solve this?

1 ACCEPTED SOLUTION
Zoe_H
Employee
0 Votes

Hello @MINational,

 

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
0 Votes

Hello @MINational,

 

Thank you for reaching out to the Community! When you say you deleted an account, do you mean you deleted an email address out of your contact list by accident? If so, you may not be able to edit any previous or old information for this contact. You will want to add the email address back into the account here. If that is not what you meant, please reply with some more information! Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (75%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST