Solved: Images Not Displaying When Creating/Editing An Ema... - Constant Contact Community

WEA-Cascade · ‎12-16-2022

I'm creating an email campaign using the Chrome browser and my images aren't showing up in the Images tab of the editor, in the body of the email, or when I preview the email. When I edit that email using the Firefox browser, everything shows up as it should. I need to use the Chrome browser as that is the preferred browser of my company, not Firefox. How do I fix this issue?

Caitlin_M · ‎12-17-2022

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

- Constant Contact works in one web browser and not another
- Images blocked by a browser

--

Caitlin M.
Community Manager

View solution in original post

Caitlin_M · ‎12-17-2022

Hi @WEA-Cascade. There are two possible reasons for this happening. Either the browser itself has images blocked or a third-party extension is affecting the editor from working properly. I'd recommend reviewing these two articles and taking the steps outlined in them:

- Constant Contact works in one web browser and not another
- Images blocked by a browser

--

Caitlin M.
Community Manager

WEA-Cascade · ‎01-03-2023

Thanks, Caitlin! I'll check out those articles. If I have any further questions I'll let you know.

Images Not Displaying When Creating/Editing An Email Campaign - Chrome

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.