Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Import Contact from Office 365

SOLVED
Go to solution
ChineseChurch.com
Rookie
0 Votes

When it is loading to import the contact to my created contact list, error page appears said try again later. When will it be fix? please notify me when it is fix. Thanks

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @ChineseChurch.com ,

 

We apologize that you encountered this issue when trying to import your contacts. We've marked your account as affected, and submitted the case to the engineers for further review. If and when there's an update to the issue, they'll notify you.

 

Unfortunately if this issue is affecting your particular Office 365 account, the only workaround at this time would be to manually export your contacts from O365, then manually import them. You may also be able to find a 3rd party integration that can assist with the contact syncing between us and O365, if you prefer a slightly more automated process.

 

See also:

Formatting contact files for import


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @ChineseChurch.com ,

 

We apologize that you encountered this issue when trying to import your contacts. We've marked your account as affected, and submitted the case to the engineers for further review. If and when there's an update to the issue, they'll notify you.

 

Unfortunately if this issue is affecting your particular Office 365 account, the only workaround at this time would be to manually export your contacts from O365, then manually import them. You may also be able to find a 3rd party integration that can assist with the contact syncing between us and O365, if you prefer a slightly more automated process.

 

See also:

Formatting contact files for import


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST