Announcing our brand new Campaign Builder!

In edit mode issues on web builder, constant refresh of page and losing my cursor

Campaign Contributor
0 Votes

Just recently when working in web builder, the page refreshes about every 3-4 seconds.  I need to quickly type information in before it happens, otherwise my cursor is remove and I need to mouse back and start again - quickly.  Is this a glitch that others know about - hopefully Constant Contact?  This happens in Chrome and Firefox browsers.

Campaign Contributor
0 Votes

I'm having this same issue 2/3/2022


0 Votes

Hello @DavidH4810 ,


I checked in your account, and wasn't experiencing the issue at all in any of my tests, which is indicating to me that it's more of a localized connectivity issue. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. The most common culprits are interfering browser extensions, ad/pop-up blockers, VPNs, or other security software that either need to be disabled or have our domains safelisted. You may also want to see if the error is occurring on other devices or networks, or check in Incognito / Private browsing to help narrow down what's causing the issue.


If none of those alleviate the issues, or narrow down what's causing the interference, I'd advise reaching out to the Website Builder support team through one of their available support channels.

William A
Community & Social Media Support
Campaign Contributor
0 Votes

This is good information to build on.  Thanks William, I will take a look.

Campaign Contributor
0 Votes

It's continues to be a problem.  I attempted all the following

1. incognito

2. from Chrome to Firefox

3. ad block disabled

4. different computer

6. iPad

7. iPhone

I'm quite certain it's on the website side of things.  I will reach out to web builder support team.

Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (74%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST