Integration with Canva

[WalterB494]

The integration with Canva does not seem to be working with my account. If I start a draft email campaign, I don't see the option to create in Canva. If I go to the Library and create in Canva, nothing happens when I hit "Publish" in Canva. The design does not download to my account. I have to manually go to Canva first, create the design, download it to my computer, upload it to Constant Contact and then I can use it. That's not integration.

[WalterB494]

Hello @WalterB494 ,

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.

[William_A]

Hello @WalterB494 ,

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.

[WalterB494]

Thank you I'll try that.