Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
Announcing Campaign Builder! Available now.
Learn More

Integration with Canva

WalterB494
Rookie
‎10-23-2022 03:20 PM
0 Votes
‎10-23-2022 03:20 PM

The integration with Canva does not seem to be working with my account. If I start a draft email campaign, I don't see the option to create in Canva. If I go to the Library and create in Canva, nothing happens when I hit "Publish" in Canva. The design does not download to my account. I have to manually go to Canva first, create the design, download it to my computer, upload it to Constant Contact and then I can use it. That's not integration.

Labels:
Top Answer
William_A
William_A
Administrator

‎Oct 25, 2022 11:07:45 AM

Hello @WalterB494 ,

 

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.

Read more

2 REPLIES 2
William_A
Administrator
Administrator
‎10-25-2022 02:07 PM
0 Votes
‎10-25-2022 02:07 PM

Hello @WalterB494 ,

 

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
WalterB494
Rookie
‎10-25-2022 03:49 PM
0 Votes
‎10-25-2022 03:49 PM

Thank you I'll try that. 

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (77%)

Vote
Hide Results

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST
Register now

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article